1. Information We Collect

At Golden Goose Outlet, we collect information to provide better services to all our customers. We collect information in the following ways:

  • Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses.
  • Payment Information: We collect payment details necessary to process your transactions, including credit card numbers, billing addresses, and other payment-related information.
  • Browsing Information: We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, and pages visited.
  • Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders and transactions
  • Providing customer service and support
  • Sending you order confirmations, shipping updates, and other transactional communications
  • Personalizing your shopping experience and showing you relevant products
  • Analyzing website usage and improving our services
  • Preventing fraud and ensuring the security of our platform
  • Sending marketing communications (with your consent)
  • Complying with legal obligations and enforcing our terms of service

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer service.
  • Legal Requirements: We may disclose your information when required by law, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
  • Protection of Rights: We may share information to protect our rights, property, or safety, or that of our customers or others.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • SSL encryption for all data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls limiting who can view your information
  • Employee training on data protection and privacy

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Keep you logged in to your account
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we have about you.
  • Correction: You can update or correct inaccurate personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Portability: You can request a copy of your personal information in a structured, machine-readable format.
  • Marketing Opt-out: You can unsubscribe from marketing communications at any time.
  • Cookie Control: You can manage cookie preferences through your browser settings.

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and rights.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Post the updated policy on our website
  • Update the "Last Updated" date at the bottom of this page
  • Notify you of significant changes via email or prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

Email: [email protected]

Customer Service: [email protected]

Phone: Available during business hours (Mon-Fri: 9:00 AM - 8:00 PM, Sat-Sun: 10:00 AM - 6:00 PM)

Mailing Address:
Golden Goose Outlet
Privacy Department
2847 Madison Avenue
New York, NY 10017
United States

Last Updated: January 15, 2025