Shipping Information
Everything you need to know about our shipping policies and delivery options
Shipping Options & Rates
Standard Shipping
Delivery Time: 5-7 business days
Perfect for regular orders when you're not in a rush. Tracking included.
Express Shipping
Delivery Time: 2-3 business days
Faster delivery for when you need your Golden Goose sneakers sooner.
Overnight Shipping
Delivery Time: 1 business day
Next day delivery available for orders placed before 2 PM EST Monday-Friday.
🎉 Free Shipping Offer
Enjoy FREE Standard Shipping on all orders over $299! No promo code needed - discount automatically applies at checkout.
Shipping Zones & Delivery Times
| Shipping Zone | Countries/Regions | Standard Delivery | Express Delivery |
|---|---|---|---|
| Zone 1 - Domestic | United States (48 states) | 5-7 business days | 2-3 business days |
| Zone 2 - North America | Canada, Mexico | 7-10 business days | 3-5 business days |
| Zone 3 - Europe | UK, Germany, France, Italy, etc. | 10-14 business days | 5-7 business days |
| Zone 4 - Asia Pacific | Japan, Australia, South Korea, etc. | 12-16 business days | 7-10 business days |
Processing & Handling
Order Processing
All orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
Quality Check
Every Golden Goose product undergoes authentication and quality inspection before shipping.
Secure Packaging
Items are carefully packaged in branded boxes with protective materials to ensure safe delivery.
⚠️ Important Notes:
- Orders placed after 2:00 PM EST will be processed the next business day
- Weekend orders (Saturday-Sunday) begin processing on Monday
- Holiday periods may extend processing times by 1-2 additional days
Tracking Your Order
Once your order ships, you'll receive a confirmation email with:
- Tracking number
- Carrier information (FedEx, UPS, or USPS)
- Direct link to track your package
- Estimated delivery date
📱 Track Anytime, Anywhere
Use your tracking number on the carrier's website or mobile app for real-time updates on your Golden Goose delivery.
Special Shipping Conditions
Limited Edition & Pre-Orders
Limited edition Golden Goose sneakers and pre-order items may have extended processing times. Specific delivery estimates will be provided at checkout and in your order confirmation email.
Address Requirements
- Ensure your shipping address is complete and accurate
- We cannot deliver to P.O. Boxes for expedited shipping options
- Apartment/suite numbers must be included to avoid delivery delays
- Business addresses may require additional verification
Delivery Attempts
Our carriers will make up to 3 delivery attempts. If unsuccessful, packages will be held at the local facility for pickup or returned to our warehouse. Additional fees may apply for redelivery attempts.
International Shipping
🌍 Customs & Duties
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and vary by destination.
Restricted Countries
Due to shipping regulations, we currently cannot ship to certain countries. Please check our shipping calculator at checkout to confirm delivery to your location.
Documentation
All international shipments include proper customs documentation. Packages may be subject to inspection by local customs authorities, which can affect delivery times.
Contact Our Shipping Team
Have questions about your shipment or need assistance with delivery? Our customer service team is here to help:
Email: [email protected]
Response Time: Within 24 hours during business days
📧 Include This Information
When contacting us about shipping, please include your order number and the email address used for your purchase to help us assist you quickly.