Terms & Conditions
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the Golden Goose Outlet website (goldengoose-outlet.org), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily download one copy of the materials on Golden Goose Outlet's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials
- use the materials for any commercial purpose or for any public display (commercial or non-commercial)
- attempt to decompile or reverse engineer any software contained on the website
- remove any copyright or other proprietary notations from the materials
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Golden Goose Outlet at any time.
3. Product Information and Pricing
Product Authenticity
All Golden Goose products sold on our website are authentic and sourced directly from authorized suppliers. We guarantee the authenticity of all items and provide certificates when requested.
Pricing
All prices are listed in USD and include applicable taxes unless otherwise stated. Prices are subject to change without notice. We reserve the right to refuse or cancel any orders placed for products listed at an incorrect price.
Product Availability
All orders are subject to availability and confirmation. If an item becomes unavailable after you place an order, we will notify you immediately and provide a full refund.
4. Ordering and Payment
Order Acceptance
Your receipt of an electronic confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason.
Payment Methods
We accept the following payment methods:
- Visa and Mastercard credit/debit cards
- PayPal
- Other payment methods as displayed at checkout
Payment Security
All payment transactions are processed through secure, encrypted connections. We do not store credit card information on our servers.
5. Shipping and Delivery
Shipping costs and delivery times vary by location and are calculated at checkout. We are not responsible for delays caused by shipping carriers or customs authorities.
Delivery Timeframes
- Domestic (US): 3-7 business days
- International: 7-21 business days
Risk of Loss
All items purchased from Golden Goose Outlet are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery to the carrier.
6. Returns and Refunds
We accept returns within 30 days of purchase for unworn, undamaged items in original packaging. Custom or personalized items cannot be returned unless defective.
Return Process
To initiate a return, contact our customer service team at [email protected] with your order number and reason for return.
Refund Timeline
Refunds will be processed within 5-10 business days after we receive the returned item. Refunds will be issued to the original payment method.
7. User Account and Security
When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Termination
We reserve the right to terminate accounts that violate our terms of service or engage in fraudulent activities.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
Data Collection
We collect information necessary to process orders, communicate with customers, and improve our services. We do not sell or share personal information with third parties except as necessary for order fulfillment.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Golden Goose Outlet or its content suppliers and is protected by copyright and other intellectual property laws.
Trademark Notice
Golden Goose® is a registered trademark. All trademarks, service marks, and trade names used on this site are the property of their respective owners.
10. Disclaimers and Limitations
Disclaimer of Warranties
The materials on Golden Goose Outlet's website are provided on an 'as is' basis. Golden Goose Outlet makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Limitation of Liability
In no event shall Golden Goose Outlet or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Golden Goose Outlet's website.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of New York State and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.
12. Changes to Terms
Golden Goose Outlet reserves the right to revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
Contact Information
If you have any questions about these Terms & Conditions, please contact us:
- Email: [email protected]
- Address: 2847 Madison Avenue, New York, NY 10017
- Hours: Mon-Fri: 9:00 AM - 8:00 PM, Sat-Sun: 10:00 AM - 6:00 PM